Book Discovery Call
Need This Service?
Talk to us
Your Next Step
What our Customers Say?
SupportDDS and Zimworx have consistently provided excellent RCM and accounting talent to organizations I have worked with. Truly professional to work with in all aspects - from the scoping conversations to the interviews to the follow up. Everyone has a story about when an offshore solution didn’t work; these folks are breaking the stereotype. Their people are proficient in English, client-facing, and can work US hours. They support their workers with care, including continuing education and comfortable, productive work environments.Once you’ve worked with them you won’t want to work with any other offshoring firm.
I've been using SupportDDS for over two years and absolutely love the team member I have through them. They are an amazing company that is providing real value through their services. I completely and wholeheartedly endorse their services - they are perfect for any company looking for rock star team members that are way more affordable than local talent. You won't be disappointed!
We’ve used Zimworks/SupportDDS for 4+ years (no turnover) and highly recommend to any group looking to add valuable remote team members. We end up saving 40-50% on staffing expenses for tasks that can be appropriately handled remotely. Plus, they use Black Talon for cyber security which provides additional peace of mind.
We currently employ seven team members. They all play important roles in our company's success. Our IT support manager flew to the USA for dental equipment training in November 2022. One key difference you'll notice with SupportDDS compared to other support/outsourcing companies is that their team cares about YOU and your customers. We plan to continue scaling our business by adding more virtual members.
Our office has employed several team members from SupportDDS, and couldn’t be happier with them. Communication is easy, and they are always willing to help with anything we ask. Vanessa and Tendai work hard to make sure our patients are taken care of.
SupportDDS has been a complete game changer for our organization. We are a small but mighty consulting group who were desperate for administrative support 18 months ago. We brought on Sheilah, from SupportDDS, to support our team for calendar management, meeting recapping, & phone coverage, among other tasks. She has not only helped streamline our processes and take us to the next level in terms of our workflows, but has seamlessly assimilated to our team and our company culture. We simply wouldn't get by without her. We have since added another SupportDDS group team member, Mutsa, who has also enhanced our hygiene coaching department by providing analysis, working complex spreadsheets and scheduling meetings. We highly recommend SupportDDS!
We are SUPER satisfied with our growing relationship with SupportDDS. We have 16 offices and are currently utilizing them for office support such as confirmations, recall, and insurance verification. We are starting to integrate them into our centralized service teams as well to assist with our Call Center and Claims Team. Support DDS has been integral in allowing our in office team members to take great care of patients, while the task work is being done off site at a great hourly rate.
We’ve been using Support DDS for over a year now and we have seen the tremendous impact it has made in our organization. The employees are well educated and extremely self motivated. They are pleasant and a pleasure to work with. They show up to work on time and have a positive attitude. In this day and age where is difficult to find good quality employees it is great to know we can depend on our team at Support DDS.