SupportDDS offers virtual team members who work exclusively for you. They become an extension of your current team for as long as you need them.
- Speak the Queen's English
- Full Time Dedicated - they work only for you
- University Educated
- No Long Term Contracts
- No Work From Home
Revenue Cycle Management
Your dedicated virtual team members can assist with all of your revenue cycle tasks: insurance verification, claims submission, payment processing and posting, claims management, and patient balances. Improve efficiency, reduce costs, and save time by outsourcing revenue cycle management to SupportDDS.
Director of First Impression
You will be rolling out the red carpet for all of your new patients with a dedicated team member who specializes in building quality relationships with your new patient calls, scheduling, and existing patients. Let us help you gather all of the necessary information and set you and the patient up for success while increasing your new patient conversions.
Bilingual team members
We offer bi-lingual, dental-certified teams through our Costa Rica center. They can be dedicated to your Spanish speaking patients or provide English/Spanish as a Director of First Impression or other roles within your practice.
Our team members personally contact your patients to remind them of their reserved appointment.. Automated systems are good, but does not match the personalized touch our team members offer. We have found a reduction in rescheduled appointments, cancellations, and no shows by using our tried and true approach.
Make the connection between your patient and their health and encourage your patients to return to your office. We work past due, coming due, and due in the future, to keep your hygiene schedule overflowing.
Unscheduled Treatment Plans
Millions of dollars can be sitting in your unscheduled treatment list. Our team members work your systems, with highly detailed documentation to keep the patient’s dental needs on the forefront of their minds.
Reactivation of Patients
Keep your patients active in your practice by using a systematic approach for communication.
Digital marketing, social media, web development/support, video production, lead generation and CRM management, PPC, SEO, reviews manager.
Perfect your work/life balance with an EA/PA who can assist you with: calendars, emails, meeting coordination, events, travel, utilities, social media, and so much more.
We provide accounting/bookkeeping teams for dental offices and DSO’s to handle all your daily accounting functions and work within your practice management software and/or CRM. We have teams well versed in software solutions like Zero, Quickbooks, Sage and others. Many hold a degree in accounting
A/P and Controllers
Accounts payable teams are trained and ready to integrate into your organization. We have a wide range of skill levels from A/P to Controller level and even specialized teams who do analytical analysis and forecasting and modeling.
IT Support Teams
Help Desk, digital imaging equipment support, VoIP systems, network management, daily backups, cyber security.