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OUR PROCESS

SupportDDS

As one of the top dental outsourcing companies in Africa, our goal is to provide the best return on investment to our clients. That is why we have simplified our outsourcing process to enable you to get a virtual dental team up and running in no time.

We only recruit the best candidates, giving you resume/CV options to go through before we set video interviews. One advantage of this is that it allows you to interact with your potential dental virtual team member/s before you make a final decision.

HIRING AND INTEGRATION
PROCESS

STEP 01

Go to SupportDDS.com and schedule a discovery call with one of our Client Solutions Specialists.

This is a 15 to 20 minute phone call or video meeting to explain our process, fee schedule, and answer any questions you may have about your future team member.

STEP 02

We send you five short questions to help us better understand your specific needs.

This will assist us to narrow down from our list of qualified team members.

STEP 03

During the discovery call, we will discuss a convenient time for you to conduct a video interview with two to three candidates that will best fit your requirements.

The interviews are conducted back-to-back, and you should allow 20 minutes per interview. In one hour, we can be thorough with three candidates.

STEP 04

Select your new Team Member from the interviews, this may be difficult as they are all highly qualified.

STEP 05

No long-term contracts!

Our partnership agreement is sent for signature. Once signed off, we can integrate your new team member in as few as 3-5 days.

STEP 06

Your integration call is organized with your primary contact, both IT teams, and your new Client Success Manager from our center.

STEP 07

Final onboarding “meet and greet” is held where we discuss all expectations, reporting formats, and finalize all details for our partnership.

Your new team member is now ready for success with you and your team.