<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=564462950670795&ev=PageView&noscript=1" /> Blog | SupportDDS


Dental Business process outsourcing The solution to your labour woes in 2023

June 21, 2023

Dental Business process outsourcing The solution to your labour woes in 2023

It is 2023, your dental business is busier than ever before. There is potential for you to help your patients, get new ones, grow your business and excel beyond what your thought was your limit. There is one problem though. You and your team are overwhelmed!

How then, in this progressive year do you get the support you need without breaking the bank? The United States Dental Services Market size was estimated at USD 47.16 billion in 2021, USD 50.42 billion in 2022, and is projected to grow at a Compound Annual Growth Rate (CAGR) of 7.32% to reach USD 72.09 billion by 2027.1 This means you need to start offering a quality of service that will make your dental business competitive.

Embrace hybrid teams for better efficiency

Let us start with the most effective suggestion. Leveraging virtual remote teams has seen dental businesses increase their efficiency and lower costs. Simply put, you will be getting a highly educated and trained team member to take over repetitive and time-consuming tasks for you and your team.

As the name implies, these teams are on a virtual platform so they will not need setup costs, transportation or any other additional costs that usually come with an in-house team member. SupportDDS goes a step further and offers you bilingual team members that will be dedicated to your business and integrate into your existing team.

Work on improving patient retention

The main goal of any dental business is retaining your existing patients while acquiring new long-term patients for the growth of the said business. With outsourced virtual teams supporting your existing team you can improve your patient turnaround through:

  • Dedicated Directors of First Impression
  • Revenue Cycle Management
  • Scheduling/Phone Support
  • Re-care and Reactivation
  • Insurance Verification and Claims
  • Spanish speakers

Outsourcing remote teams can do more than support your team. It can be a solution to some of your most time-consuming business problems.

Get the best mind from anywhere in the world 

Outsourcing makes your recruitment potential limitless. You can get trained personnel from anywhere in the world to be a part of your current team. The best part is you are kept in control of the entire outsourcing process, you get to choose the best team member to complement your team.  


One of the biggest myths about outsourcing is that it isn’t secure, which is false. SupportDDS has made it its mission to keep all its operations HIPAA compliant and in line with any international regulation, there is. This means outsourcing with such a company keeps your work secure at all times. 

Ask These Questions When Choosing a Dental Outsourcing Company

  • What efficient systems are there in place to submit error-free claims?
  • Do you assign a dedicated team and project manager for each client?
  • What is your pricing model like?
  • What dental software do you use to perform verifications?
  • How long have you been serving dental clients?
  • How do you differ from competitors?

Innovative solutions 

Outsourcing gives you access to the latest in business solutions at a low fee. Outsourcing companies like SupportDDS furnish virtual team members with state-of-the-art workstations with all the tools required to efficiently achieve the requirements of your tasks. 

When you outsource, you are assured that your dental enterprise will be taking advantage of all the latest technology. With outsourcing, you will realize faster turnaround on tasks, better patient retention, and improved revenue generation and retention. 


  1. Business Wire (2022). U.S. Dental Services Market 2022: Forecast & Market Share Analysis Examines the $50 Billion Market – Dublin – (May 2022) https://www.researchandmarkets.com/reports/5455679/dental-services-market-research-report