Time is an invaluable commodity. As dental business owners, we understand what it means to spend every second doing something productive to grow your business and improve your team.

The use of outsourced Virtual Teams is one of the most effective ways to grow your business, elevate your existing team, and create more time to work “On” the business not “in” the business. There are five keys to achieving success with your Virtual Team.

Identify

Define the resources you need and be specific. Your VT firm can only recruit as well as the details provided. Be specific with:

• Title/position
• Work hours
• Skill set
• Expected reporting
• Detail of daily/weekly work
• Goals and objectives

Train/Train/Train

Then train some more. Don’t expect to achieve results unless you spend proper time showing them your vision. Your VT is no different from physical team members. Train them for success!

Micro-Manage (Don’t)

Once you have selected and trained, let your VT go to work. Will they make mistakes? YES, but don’t we all. Allow them to soar.

Reporting

Develop a weekly/monthly system for feedback and reporting.

Communicate

Critical that you have good, open means of communication with your VT. Phone, email, video conferencing, etc. Set regular meetings to review their reporting and progress and to direct and redirect as needed.

With some advanced thought and intentional training, you will free yourself and your team up to focus on your business and free up time for planning, projects and family.

SupportDDS is a leading Texas-based in-sourcing company that provides virtual assistants and administrative support for dental practices. Moreover, we provide both short and long-term virtual outsourcing services customized to suit your business process needs.