March 22, 2023
Leveraging Remote Teams for Revenue Cycle Management in a DSO
J.W. Oliver Jr. Managing Partner for SupportDDS
Dental Service Organizations (DSO's) can benefit from leveraging Revenue Cycle Management (RCM) from remote teams in Zimbabwe in several ways:
1. Cost savings: By outsourcing RCM to a remote team in Zimbabwe, DSO's can significantly reduce their operating costs compared to having an in-house RCM team.
2. Access to skilled labor: Zimbabwe has a highly educated workforce, with many individuals holding university degrees. This means that DSO's can access highly skilled professionals who are capable of providing top-notch RCM services.
3. Improved language proficiency: As the official language in Zimbabwe is English, DSO's can benefit from the use of clear and precise language when communicating with their remote RCM team, reducing the potential for misunderstandings or language barriers.
4. Increased efficiency: Remote RCM teams can work varied or same hours and are not limited by the same constraints as in-house teams. This can result in faster turnaround times and improved efficiency in the RCM process.
5. Access to technology: With access to the latest technology and tools, remote RCM teams in Zimbabwe can provide more accurate and up-to-date information to DSO's, which can help with decision making and overall management of the revenue cycle.
Overall, leveraging RCM from remote teams in Zimbabwe can provide DSO's with a range of benefits, including cost savings, access to skilled labor, improved language proficiency, increased efficiency, and access to technology.